Privacy Policy
Last updated: 16 November 2026
This policy explains how Inslit Feature Wall Finishes (“Inslit”, “we”) collects and uses personal information through inslitfeaturewalls.co.za, in line with South Africa’s Protection of Personal Information Act (POPIA).
Who is responsible
The responsible party is Inslit Feature Wall Finishes, Cape Town, run by Shelton. Contact: sheutung@gmail.com or 084 905 7311.
[CLIENT TO SUPPLY: registered business name and registration number, if any, and the name of the Information Officer if not Shelton]
What we collect
- Quote requests: when you use the form on our contact page we receive your name, phone number, email address, suburb, the service you need and your message.
- WhatsApp, phone and email: when you contact us directly we receive whatever you choose to send, such as photos of your wall or property.
- Technical data: our web host keeps standard server logs (IP address, browser type and pages visited) for security and to keep the site running.
How we use it
We use your information only to reply to you, prepare a quote, arrange and carry out the work, and honour our guarantee. We do not sell your information and we do not send marketing unless you ask us to.
Who we share it with
We share information only with service providers we need to run the business and this website (for example our web host and email provider), or when the law requires it. WhatsApp messages are handled by WhatsApp under its own privacy policy.
Cookies
This site uses only the cookies it needs to work and one cookie, ws_consent, that remembers your cookie choice for a year. We do not use advertising or tracking cookies. You can change your choice at any time with the “Cookie settings” link at the bottom of every page.
How long we keep it
We keep quote requests and job records for as long as we need them to do the work, honour the 5-year guarantee and meet legal and tax requirements, and then delete them.
Your rights
You may ask to see the personal information we hold about you, ask us to correct or delete it, or object to how we use it. Email sheutung@gmail.com. If you are not happy with our response you may complain to the Information Regulator of South Africa (inforegulator.org.za).
Changes
We may update this policy from time to time. The date at the top shows when it last changed.